Returns & Exchanges

At Florasis, we want you to be completely satisfied with your beauty ritual. If you are not delighted with your purchase, we accept returns of unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and the details of the items you wish to return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original aesthetic packaging, ensuring all protective seals and components are intact to prevent damage during transit.

• 3.
  Ship the Items

  Attach the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.